Returns & Exchanges

At Grab On Co, we want you to love your new style, which is why we offer a 30-day window for returns and exchanges on all unworn garments with original tags attached. Our goal is to ensure you find the perfect fit and feel for your wardrobe with every single purchase.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Place the original items in their initial packaging, ensuring all fashion tags are intact and the products are in unworn condition.

3

Print and Attach Label

Download and print the prepaid shipping label provided by our portal and securely tape it to the outside of your return parcel.

4

Drop Off and Track

Leave your package at any authorized carrier location; you will receive a confirmation email once our warehouse processes your refund or shipment.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing